Web hosting business is difficult when it comes to quality control. There are hundreds of methods to abuse the services. For example, Spammers can use the Virtual Private Server or a PHP script on a web hosting account to send Mass E-mails using the Web hosting provider’s IP address.

These types of abuses are not good for a web hosting provider. It is because this results in the flagged IP addresses in popular E-mail service providers like Gmail. Once it is flagged, the messages sent from that IP address always reaches the Spam folder of a receiver.

To stop this kind of act, a web hosting provider has to ban specific accounts by E-mail addresses. Fortunately, if you are using WHMCS to manage your web hosting business, you can easily manage banned E-mail addresses directly from the WHMCS interface.

Manage Banned E-mails in WHMCS

First of all, log in to your WHMCS account. Then, click on the Setup -> Other -> Banned Emails option from the main menu. It will redirect you to a section where you can manage Banned Emails.

On this page, you will see a field to enter an E-mail address. Just Enter the E-mail address you want to ban and click on the Add Banned Email button given after that field.

It will immediately add a new banned Email Address.

Once it is added to the list, you will see a success message just like the following image.

Just after the form, you will see a list of banned E-mails. To unban an E-mail address, just click on the corresponding “-“ button in the table.

So, this is how you can add and remove E-mail addresses to the Banned E-mails list. It is a very good security feature that you can utilize to keep spammers away from your business.